Customer Support Channels
A 1–hour Response Guarantee
Supplying great quality support on–time is our high priority, so we support each cloud hosting plan with a 1–hour ticket answer guarantee. As soon as you share a ticket or post an email, our user help and support crew will try all they could do to present the most acceptable solution to your situation and to provide you with help in a timely fashion.
A Top–quality Support Service
Our assistance service is supplied by a crew of qualified specialists who will be ready to answer to your questions in a timely manner. You can easily communicate with the technical support staff by starting a tech support ticket from your Site Control Panel or by posting us an e–mail. On business days, you may as well call us on the phone or make use of the online chatting service.
An Intuitive Help Section
If you need assistance while working within the Control Panel, you could always click on the Help button and find your issue in the variety of content articles that will pop up. We have as well turned a lot of the articles into videos. The listing of training videos will come up if you click the Videos button present in each section.