Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section built into our Site Control Panel. It boasts an ever–growing repository with regularly asked questions and comprehensive instructional articles contributed by our expert technical support staff.

  • Top quality support service

  • Tutorial Videos

  • If you would rather see how a task is fulfilled or how a problem is sorted out, instead of just reading about it, then take a look at our selection of educational video tutorials. They cover a variety of different issues and will help you swiftly learn how to work with the Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer care service with a one–hour ticket response guarantee. A group of professional technicians will be at your disposal to answer all the queries that you may possibly have. During non–busy periods, a response will be supplied in even less than twenty minutes.