Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our team of techs will try their best to answer to your advice needs within about 1 hour. If, however, the issue you have experienced requires aid from our Administrators’ =Dept,= we will send the ticket to the person on duty and will post a reply to inform you.

  • Top quality support service

  • Professional Tech Help And Support Service

  • We provide you with 7 days a week tech help and support via a turbo–fast ticket application included in your Control Panel. You may e–mail us anytime about any of the apps that come pre–configured on the virtual server, such as the selected Linux OS version, the server administration panel and our in–house created Site Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Site Control Panel that comes at no cost with your VPS features an incorporated article base. There’s a bunch of exhaustive how to content articles and a collection of step by step video courses that display all the common site supervision responsibilities. You can obtain them by clicking the Help or Video keys in the upper right side of each Control Panel section.